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Maor House,Clonsilla West
Gorey, Co Wexford
On behalf of ICB please accept our thanks to you and your team at Invisible Link, on the assistance you provided to ICB during the recent upgrade of the ICB Microwave link to a new 200 MB connection with the possibility of increasing this to 800MB if required.
We were very happy with the work that was done and the manner of the project management all through the project from commencement to completion. We were particularly pleased that the new microwave connection allowed us to connect to Sandyford at the first time of asking when you advised on Saturday 1st March 2014 at 13:00 that you were ready for us to test.
We look forward to working with Invisible Link on any future link projects where we know that your expertise will be beneficial to ICB.
Over the last few years the world has changed and how we conduct business has changed due to the economic environment we have found ourselves in. Many organisations have forgotten about good customer service and few have actually delivered above and beyond expectations. Invisible Link are one such company. Their willingness to go that extra mile for their customers is evident from the manner in which they deal with their clients be it in sales, support or installations. We have been very appreciative of the patient, friendly and reliable service. No problem is too small or too large and when they say they will get back to you, they do - quickly and with an inexpensive solution. They are reliable, trustworthy and personable people who are not only experts in their field, but are excellent at creating good working relationships.
I feel I can approach them any time we have problem or require advise.
In AA Ireland our business is about helping people and no problem is too small for us. Doing business with Invisible link is like an extension of our team. My problems are always an opportunity for the team in Invisible link to resolve. They are always available to resolve or assist when any issue arises. Also their reliability and value for money is second to none. Their professional and dependable service has been great to work with.
We in AA Ireland have always valued their support.
We first contacted invisible link in an emergency situation over five years ago, within hours they had equipment and engineers on site and our communication restored.its refreshing to have a supplier/ partner who simply say what they do and then do what they say. These people are in my opinion the best at what they do in this market and very easy to do business with.
Extremely professional company and very happy with the service they provide for us.